Customer Relationship Management (CRM) can help you initiate meaningful dialogs with your customers and enable you to gain intimate knowledge of their needs and preferences.

3’s CRM solution helps small and mid-market businesses increase Sales, Marketing and Customer Service effectiveness, supporting integration of CRM with other line of business applications. Use i³’s CRM solution to align your organization to focus on satisfying customer needs. Support your sales people in reaching out to prospects, empower marketing to deliver impactful and targeted communications that resonate with your audience, and enable service personnel to anticipate and understand customers’ needs and address them effectively and quickly.

As a Microsoft Gold Certified Partner, i³ offers the entire spectrum of CRM services based on Microsoft Dynamics CRM. i³ provides its strong expertise in the .NET platform to meet customization requirements, and also offers integration with SharePoint for enterprise document management and collaboration.

i³ offers four kinds of services related to Customer Relationship Management (CRM): Consulting, Blueprint, Technology and Support.

Click here to download our brochure with details of our CRM services.

We enable customers gain the following benefits:

• Lower costs: our Flexi Global Delivery model ensures the most efficient combination of onshore and offshore resources
• Information security: on-premise solution ensures that your data is intact within your organization
• Quick access to up-to-date information: sales literature, knowledge base articles, price lists and other documents can be stored in the database for easy reference
• Ongoing support and maintenance: our technical and functional analysts ensure quick issue resolution

Partner with i³ to:

• Identify, acquire, nurture and retain profitable customers
• Gain a 360˚ view of customer information across the enterprise
• Enable easy sharing of customer data and best practices
• Reduce time spent on creating client reports by 60-80 percent
• Reduce time spent on data searches by up to 75 percent
• Save on campaign costs by up to 40 percent

Our CRM solution gives you the following capabilities, in the various areas of Sales, Service and Marketing.

• Register to download a PDF document of case studies of wealth management firms that used Microsoft Dynamics CRM to improve sales and marketing efficiencies as well as achieve customer delight.

For more information, email Rajeev.Desai@i3intl.com or call 973-535-3445.