Storage Services

Customer:Bio-technology

Industry: Retail

Service: Infrastructure Services > Storage Management Services

Hardware: Hitachi AMS 200 and HP StorageWorks 1500

The Situation

Our client, a major company in bio-technology required a partner with a proven track record of success to manage their Hitachi and HP StorageWorks storage environment.

The Challenge

The Company was operating on a very lean IT staff with multi terabyte storage. Routine storage administration and narrow downtime windows were a challenge for the IT staff. The client was looking for a strategic partner to assess the storage, report utilization, improve performance and out-task the routine storage administration while reducing the operational costs.

The Response

i³’s Infrastructure practice team recommended a Storage assessment tool which would do complete storage profiling while working across heterogeneous storage. i³ recommended SLA based managed service model that would reduce the operational cost significantly.

The Solution

By partnering with i³, the client was able to reduce IT operational cost and lower overall TCO while improving on service delivery.