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Overview:
Today’s competitive business scenario requires you to meet and exceed business service levels and maximize end user satisfaction, while reducing operating costs. This calls for initiatives such as infrastructure optimization, proactive problem management with minimum business disruptions, visibility into end user experience, reduced time to provision new infrastructure etc. IT organizations are also under increasing pressure from executive management to demonstrate and improve the business value of their existing IT investments.
i3's Desktop Managed Services offer broad portfolio of services from Asset lifecycle management to ongoing desktop management, 24x7 help desk, problem and change management, proactive monitoring and maintenance, application packaging and distribution. The service delivery will be based upon unique SLA requirement of each
organization.
Benefits of
i3’s Desktop Managed Services:
- Reduction in operational costs up to 40%
- Optimized IT infrastructure for higher availability, adaptability, performance and security
Minimized downtime and improved productivity
- Maximize ROI by capitalizing on existing IT infrastructure investment
- Single point of accountability across all geographies
- Dedicated and experience team to manage complex server environment leaving your strategic resources free for core tasks
- Providing superior, proactive, on-demand customer service
- Minimum downtime and cycle-time of deploying new applications and servers
- More accountability, agility and better return on IT
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